New employees to your company can be welcomed with an orientation program that makes them feel at ease and like they're a part of the team. Orientation programs.

Add Remove Assume that you are the training supervisor of a large, local retail company. The company has seven department stores in your city. One of your biggest problems is adequately training new salesclerks.

Because salesclerks represent your company to the public, the manner in which they conduct themselves is highly important. Especially critical aspects of their job include knowledge of the computerized register system, interaction with the customers, and knowledge of the particular products being sold. Design a three-day orientation/training program for new salesclerks. Be sure to outline the specific topics (subjects) to be covered and the techniques to be used. How can determining effective orientation and training methods bring the success of the program.

Solution Preview THREE DAY ORIENTATION/TRAIING PROGRAM; FIRST DAY 9.00 a.m. To 10.00 a.m. Introduction by Operations Manager.

He will discuss the company vision, mission and objectives. The technique will be classroom discussion. Links 2003 V1 02 Patch 2017-2017. To 12.30 a.m.

Work Ethics and Legal Responsibilities by HRM Manager. The technique will be a video presentation. Introduction to cash register system by Chief Accountant, Store. The technique will be discussion and demonstration of the cash register system. Topics, Making sales check, receiving cash, checks, debit and credit cards, procedures for changing, giving change an receipts. How to operate the cash register system?

Demonstration by accounting staff; Topics: counting money, separating charge slips, coupons, exchange vouchers and depositing the cash from the register to the office. SECOND DAY 9.00 a.m. To 11.00 a.m. The company culture: Discussion by Store Manager, Store IV. To 12.30 p.m. Solution Summary.

Orientation & Training • 1. ORIENTATION AND TRAINING HUMAN RESOURCES DEVELOPMENT (HRD) • ORIENTATION • DEFINITION: A procedure for providing new employees with basic background information about the organization. • PURPOSE OF ORIENTATION Reduce the new employees anxiety. Employees feel welcome. Provide information. Reinforcing a favorable and impression.

• STAGES IN AN ORIENTATION PROGRAM General information about the organization Specific information about the department where employees is assigned to. Evaluation and follow - up. • AREAS COVERED IN AN ORIENTATION PROGRAM Introduction to others employees Expectation for attendance, conduct and appearance Condition of employment such as hours, and pay periods. Explanation of job duties, standards and appraisal criteria • CONTINUE Safety regulations A list of names and position that we receive instruction from.

Explanation of organization purpose and goals. List of employee benefits Copies of insurance plans • TRAINING • DEFINITION: an organization planned efforts to help employees acquired job-related knowledge, skills, abilities, and behaviors with the goals of a playing these on the job (Raymon A.